FAQs
What types of clothing does Elhabo offer?
Elhabo specializes in a diverse range of stylish and comfortable clothing, with a particular focus on high-quality polo shirts. Our products are crafted from breathable fabrics such as elastic fiber and ice silk, making them suitable for both casual and professional settings.
What materials are used in your clothing?
Our clothing is made from high-quality materials designed for comfort and durability. Notably, we utilize breathable fabrics like elastic fiber and ice silk, which provide excellent moisture-wicking properties and enhance overall wearability.
How can I determine my size when ordering?
To ensure the best fit, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements for each size, allowing you to select the most appropriate option based on your body measurements.
What is your return policy?
Elhabo has a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. For more details, please refer to our return policy section.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Do you offer exchanges?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, place a new order for the desired product.
Can I cancel my order after it has been placed?
Once an order is placed, it is processed promptly. If you wish to cancel your order, please contact us as soon as possible. However, we cannot guarantee cancellation if the order has already been processed for shipping.
How can I contact customer support?
You can reach our customer support team via email at elhabostore@gmail.com or by phone at 017672184955. We are here to assist you with any inquiries or concerns you may have.